Frequently Asked Questions (FAQ)

General Questions

What areas do you serve?

We serve Lake City, Columbia County, Suwannee County, Hamilton County, Baker County, Alachua County, Marion County, and many surrounding regions across North Florida.

Do you offer mobile services?

Yes. Many of our services—including notary, loan signing, inspections, and IT support—can be provided at your home, workplace, or another convenient location.

Are you a veteran-owned business?

Yes. Browne IT Services LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

Notary & Loan Signing FAQ

What do I need for a notarization?

A valid, government-issued photo ID and a document that is complete (but not signed) before the appointment.

Do you notarize documents for real estate closings?

Yes. We provide professional Loan Signing Agent services for buyers, sellers, refinances, HELOCs, and more.

Can you provide legal advice?

No. Notaries and signing agents cannot explain legal documents or provide legal or financial advice.

Do you charge travel fees?

Travel fees vary by distance and appointment time. Contact us for a custom quote.

Apostille FAQ

What is an apostille?

An apostille certifies a document for use in countries that are part of the Hague Convention.

Do you offer authentication for non-Hague countries?

Yes. We assist with apostilles, U.S. Department of State authentication, and embassy/consulate legalization.

How long does the apostille process take?

Processing time depends on the document type and destination country. Contact us for details.

Do you handle mailing or shipping?

Yes. We can arrange secure shipping for completed documents.

IT Services FAQ

Do you offer in-home computer support?

Yes. We provide setup, troubleshooting, network configuration, hardware installations, and more.

Can you help small businesses?

Absolutely. We offer consulting, device support, and basic cybersecurity guidance for small offices.

Do you offer remote support?

Yes, depending on the issue.

Field Inspection

What types of inspections do you complete?

We perform occupancy checks, property condition reports, commercial verification, insurance inspections, and merchant site visits.

Do you work with vendor portals?

Yes. We are familiar with app-based check-ins, photo documentation, and compliance reporting.

How quickly can inspections be completed?

Turnaround depends on assignment type and location—contact us for availability.

Veteran Consulting FAQ

Is there a cost for consulting?

No. All veteran consulting services are provided completely free of charge.

What topics can you help with?

Career transitions, IT pathways, certifications, resume support, business basics, and general mentorship.